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Original topic:

Galaxy ear buds pro keep turning off

(Topic created on: 14-06-2021 01:12 PM)
Toni123
First Poster
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Wearables

Hi everyone, 

Just got myself earbuds Pro, I wanted to wear them when riding my bike but now got the following problem, touch control is turned off in the app but when I wear my helmet the buds seem to turn off or pause after a few moments, seems the leather of the helmet is rubbing on the buds but that shouldn't matter when touch control is off right?!

Anyone any suggestions how to solve it??

Doesn't happen when I am wearing them without the helmet 

 

Best Toni

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3 REPLIES 3
xSteveuk
Helping Hand
Options
Wearables
Hi
Is there a setting in the Galaxy Wear app touchpad - lock touchpad
While wearing the helmet
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Toni123
First Poster
Options
Wearables

Already done that but they still keep turning off!🤷‍♂️

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xSteveuk
Helping Hand
Options
Wearables
Could be helmet is
Interfering with signal
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