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Galaxy Buds+

(Topic created on: 11-08-2021 05:00 PM)
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Tujj
Apprentice
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I can't pair them to my phone I've looked on Google and nothings working, can someone help?
6 REPLIES 6
papashaun
Troubleshooter
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Have you installed the Galaxy Wearable app on your phone and tried pairing using the app
Tujj
Apprentice
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yes, I deleted the app and installed it again
Harveyx1
Helping Hand
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Are you sure they are genuine, there been alot of fakes floating around on the internet
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Tujj
Apprentice
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yeah I bought them on amazon it wasn't cheap
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GusB
Big Cheese
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Do you have a galaxy phone?

When the case is open see if they are visible in your Normal Bluetooth menu and connect this way, followed by going into the wearables app (hopefully you have downloaded the buds add on)

Failing that, put buds in your ears and hold down both touchpads at the same time to enter pairing mode, again go to Bluetooth menu to select from list.

It really shouldn't be that hard though.... I just flipped open the case, and it instantly recognised them on my phone....

Hope this helps
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Tujj
Apprentice
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I've managed to get it working now all I had to do was to keep opening and closing the case till the notification popped up allowing me to connect