I've been having bother with my left earbud for about a month now. At the begin the music was hardly hearable but now it just doesn't play music at all. I have a galaxy s10 and on the wearable app it says that the left one is disconnected. I've tried everything I can to get it back working again but nothing seems to work. If anyone has any suggestion please let me know, thank you.
Hi Benfox2801_, Sorry to hear that you're having issues with your Galaxy Buds. Here's a few things that you can try:
1. Place both buds in the charging case for 10-15 seconds, then place them back in your ears.
2. Disable Bluetooth on the connected mobile device for around 20 seconds then re-enable it.
3. Open the Galaxy Wearables app > About Earbuds > Reset Earbuds
If the issue persists then I recommend visiting a Samsung Support Centre where an engineer can inspect the buds for you. To find your nearest one please check the link below, select 'Mobile Device > Phones, Tablets and Wearables' and enter your post code.
Welcome to the Community!