@TessM wrote:
Hey @Lampppu ,
I would be happy to assist you but I will need a bit more information on this. Are you able to respond to these questions?
-What phone do you have the Buds connected to?
-Are the Buds, phone and Wearable app up to date?
-How long have you been experiencing this issue?
-Is the charging case presenting any damage at all?
@TessM wrote:
Hey @Lampppu ,
I would be happy to assist you but I will need a bit more information on this. Are you able to respond to these questions?
-What phone do you have the Buds connected to?
-Are the Buds, phone and Wearable app up to date?
-How long have you been experiencing this issue?
-Is the charging case presenting any damage at all?
The galaxy wear app on my galaxy note10+ won't proceed with a reset or a update because left bud's battery is showing an exclamation mark, and that buds is not working. All the solution found on web are applied such as uninstalling and reinstalling the wear app, disconnecting the buds updating to the latest android version upto this date... noting worked. The status is same. This issue is surfaced since yesterday. (Whereas android version has also been updated today, but no luck 😕)
