15-11-2019 11:28 PM in
I just got my galaxy buds today and windows 10 will not control the volume of the buds. Volume control works on my oneplus 6t. When connected to my PC I can not raise or lower the volume of the buds. I tried to set up the the touch pads to raise and lower volume and it works on my phone but when connected to my PC the touch pads change back to the assistant and summons cortana.
19-11-2019 09:10 AM in
19-11-2019 05:10 PM in
You have to install Galaxy Wearable and Buds plugin to enable volume control. On OnePlus you're able to do it either by downloading the plugin from Play or from a diferent source, on Windows I'm not sure if it is possible.
In my original post I explained that I had done this and enabled volume control but when connected to the PC it reverts back to assistant and the volume controls within windows will not change the volume and since the touch controls revert back to assistant when connected to PC I can not control volume in any way.
19-11-2019 05:41 PM in
I did some more investigating and windows show the head phones connecting as 2 different devices listed as Galaxy Buds Stereo and Galaxy Buds Hands-Free AG Audio. Windows will control the Hands-Free AG Audio but it is phone quality sound and very tinny. I have to switch to the Hands-Free AG Audio to change the volume then change back to the stereo to get the stereo to change to the new volume but still can not change it directly. This may be a windows driver issue but I can not find a driver on samsungs site. I can confirm that other wireless head phones work correctly with my PC including Anker Soundcore Liberty 2 and Bose QuietComfort 35 II. If I can not get these to work with my PC I will have to return them and go with another brand.
05-01-2020 10:31 PM in
I ended up returning the Galaxy buds an went with the Anker soundcore liberty 2 pro which did work perfectly and sounded great but those didn't fit as well and returned them as well.
07-02-2020 10:54 PM in
I know this is a bit late but for anyone who stumbled upon this thread and doesn't want to return their buds, I think I found a solution to this problem. If you take them out one at a time (every time you take one out you have to close the case again reopen it to take the second one out, then close it again) it fixes this issue. For me at least...