Galaxy Buds Volume and Balance Issue

[Electr0]

!! ALL POSSIBLE FIXES LISTED BELOW !!

Wow... two years later and people are still having this problem.
I decided that I'd go though this massive thread and try to compile all the possible fixes, to make it easier for people to (hopefully) find a solution that works for them. Let's go...!

1. Pair with another non-galaxy device

1. Pair to your Galaxy Phone
2. Setup using Galaxy Wearables app
3. Reset using Galaxy Wearables app
4. Place the Buds in the case and wait at least 10 seconds
5. Remove Buds from the case & Pair with your other non-galaxy device
6. Un-pair from your other non-galaxy device
7. Place Buds back in the case and wait at least 10 seconds
8. Re-pair to you Galaxy Phone and setup using the Galaxy Wearables app.

2. Blow on the speaker driver

1. Remove the silicon cap on the faulty ear-bud
2. Cover the ear piece with you mouth and blow VERY GENTLY

3. Clean the metal mesh under the cover

1. Remove the factory wax/glue from the sound exit grid
2. Remove the metal grid (it will require a tool, eg. use a small pocket knife) and the dark mesh under it
3. Clean the mesh under the grid (possibly ear wax between the mesh and the metal grid)
4. Put back the mesh and the grid

4. Check for defects and ensure proper charging

1. Check for dents on the faulty ear bud
2. Ensure they sit in the case properly
3. Charge the ear buds fully
   1. Place the ear buds in the case once at a time
   2. Make sure that the case registers both of them - the central light in the case flashes when each bud is placed correctly.
   3. Make sure each ear bud is "seated" correctly
   4. Leave them to charge for a minimum of 20 mins 

 5. Toggle "Call Audio" and "Media Audio"

1. Open the bluetooth menu
2. Navigate to the Galaxy Buds settings
3. Turn off, then on: "Call Audio" and "Media Audio"

6. Adjust "Media Volume Sync"

1. Open Bluetooth settings -> Advanced
2. Turn on "Media Volume Sync"
3. Go to Settings -> Accessibility -> Hearing Enhancements
4. Adjust the balance of the ear buds

7. Battery Discharge

1. Fully discharge both the ear buds and case to 0%
2. Fully charge both the ear buds and case to 100%

8. Reconnect Speaker Cable

1. Take you ear buds apart completely
2. Disconnect then reconnected the ribbon cable to the speaker
3. Reassemble the ear buds

9. Throw them against a wall  😅 (?)

10. Reset the ear buds

1. Go into the Galaxy Wearables app and then into "About earbuds"
2. Click "Reset earbuds"

I hope that at least one of these solutions will get them working again for you.

Thanks to everyone who has contributed so far!

Good Luck! 🤞

---

1. Hey All,

I've been using my Galaxy Buds for about 2 days now and this afternoon when I put then in, I noticed that the right earbud is significantly quiter than the left. I would say about 75% quieter.

When I put the left bud in, it chime as usual, but now when I but the right bud it, it doesn't chime at all.

I've tried up-paring and re-pairing them to my Galaxy S10+ and have also reset them from within the Galaxy Wearables. My Galaxy Wearables app is up to date, as is the.software on my Galaxy Buds. 

Has anyone else had this issue? 

Is seems that lots of people had this issue wi h the 2018 IconX Buds, could if be something similar? 

[amogh1234]

Guys! All of you people facing the low volume on any one of the ear buds issue, I've got a fix!!!! Although a disgusting one, the issue is due to clogged pressure beneath the mesh. 

Simply, use a dry toothbrush to first clean the mesh and then put in your mouth and blow air in the speaker or mesh with force. Just blow in and blow out air in the speaker, it should up the vaccum in the speaker. 

Tried and tested.. works every time.. Please spread this fix.

Kudos

[amogh1234]

Clogged mesh.. Disgusting fix but will work, clean the mesh.. Blow and suck air in it using your mouth.. Should work

[amogh1234]

clean mesh.. blow and suck air in it using your mouth.. should work

[amogh1234]

blow and suck air in it using your mouth.. willl fix

[Ads3]

Hi, are you still having the same problem? If so i have just managed to fix my Buds+

What you have to do is take the small metal mesh bit off (I used a needle) then clean the wax from the inside of the mesh and on the black cloth. I pulled the black cloth back a little bit and blew inside. Put the black bit back and put the rubber bit on first to check it has worked.

Hope this helps

[Narendra]

Actually i paid a technician 150ttd and got it fixed in half hour time, so its working fine now. He never said what the problem was tho.

[Ads3]

Glad you got them fixed, hope this helps save you some money if it happens again

[GabrielaR]

I bought the  bud+ in US but I'm  from Perú and the right one sound really low. The garranty is internacional?

[Ads3]

Hi, did you buy them from a Samsung shop? You should have guarantee on them. Maybe contact Samsung and ask

[opoulos_prime]

I had this same problem and it's an easy fix, they were just dirty. What I did to clean then was wipe down the tips then suck until there was a high pitch whistle (it's kinda gross but it works)