28-03-2019 04:05 PM - last edited Wednesday ) in
Wearables
Wow... two years later and people are still having this problem.
I decided that I'd go though this massive thread and try to compile all the possible fixes, to make it easier for people to (hopefully) find a solution that works for them. Let's go...!
1. Pair with another non-galaxy device
2. Blow on the speaker driver
3. Clean the metal mesh under the cover
4. Check for defects and ensure proper charging
5. Toggle "Call Audio" and "Media Audio"
6. Adjust "Media Volume Sync"
7. Battery Discharge
8. Reconnect Speaker Cable
9. Throw them against a wall 😅 (?)
10. Reset the ear buds
I hope that at least one of these solutions will get them working again for you.
Thanks to everyone who has contributed so far!
Good Luck! 🤞
I've been using my Galaxy Buds for about 2 days now and this afternoon when I put then in, I noticed that the right earbud is significantly quiter than the left. I would say about 75% quieter.
When I put the left bud in, it chime as usual, but now when I but the right bud it, it doesn't chime at all.
I've tried up-paring and re-pairing them to my Galaxy S10+ and have also reset them from within the Galaxy Wearables. My Galaxy Wearables app is up to date, as is the.software on my Galaxy Buds.
Has anyone else had this issue?
Is seems that lots of people had this issue wi h the 2018 IconX Buds, could if be something similar?
Solved! Go to Solution.
05-04-2019 08:46 AM in
WearablesTry disconnecting them from your (galaxy) phone, unpairing them, and pair them with another different device (one that does not use the Galaxy Wearables app) . Test the audio (it should be fixed/reset now) and then re-pair them back to your phone. That managed to work for me.
It's a possible workaround, but this shouldn't be an issue in the first place.
Good luck!
05-04-2019 09:34 AM in
Wearables@Emyr2703*****, that sucks. Have you tried resetting them through the Galaxy Wearables app?
Try this:
1. Pair to your Note 9
2. Setup using Galaxy Wearables app
3. Reset using Galaxy Wearables app
4. Place the Buds in the case and wait at least 10 seconds
5. Remove Buds from the case & Pair with your other device.
6. Un-pair from your other deceive
8. Place Buds back in the case and wait at least 10 seconds
9. Repair to you Note 9 and setup using the Galaxy Wearables app.
* Note: You might be forced to setup the Buds between step 3 & 4 (I can't remember). If you can, try to skip it, if that's not possible, set them up and then continue to step 4.
I paired mine to my Galaxy Watch and the issue was resolved... I have no idea how or why.
17-09-2019 02:14 PM in
WearablesI just had the problem, after reading all your experiences, i obviously tried them the......didn't work.
I did it anyway, so, what I did was, do you remember the superNES cartdriges? What did we do when they didnt work properly? We blew into it
I took off the silicone cap on the right bud, coveret tge eqrpeace with my mouth and blew veeeery gentle, almost nothing....and now it works!!!
Keep in mind, if you blow into the earpiece, to blow dry.... Do it on your own risk!!!
2 weeks ago in
WearablesI know, 2 years late -still. This is for those who still face the issue. My left bud was significantly quieter compared to the right, but both showed 70% charge. I tried resetting, un-pairing and pairing it to a different device - no luck. Then i noticed that the charging point on the left bud had a mark as if the bud was inserted into the case improperly. There was a small dent on the left bud.
Its probably because when the bud was left in the case the last time it was lodged and so was not charged properly. Although this was the case , i still saw that my buds had 70% charge each according to the app.
I realized this could probably be a bug and so left the buds in the case after making sure that the case registered both of them this time. The central light in the case flashes when each bud is placed correctly. Make sure it is not lodged this time and leave it for charging for 20 mins (in my case).
I created an account just to leave an answer for anyone still searching.
Hope it helps..
05-04-2019 08:12 AM in
WearablesI have the same problem.. just bought them 2 days ago. the left bud is louder than the right one.. please help
05-04-2019 08:46 AM in
WearablesTry disconnecting them from your (galaxy) phone, unpairing them, and pair them with another different device (one that does not use the Galaxy Wearables app) . Test the audio (it should be fixed/reset now) and then re-pair them back to your phone. That managed to work for me.
It's a possible workaround, but this shouldn't be an issue in the first place.
Good luck!
05-04-2019 09:18 AM in
Wearables05-04-2019 09:34 AM in
Wearables@Emyr2703*****, that sucks. Have you tried resetting them through the Galaxy Wearables app?
Try this:
1. Pair to your Note 9
2. Setup using Galaxy Wearables app
3. Reset using Galaxy Wearables app
4. Place the Buds in the case and wait at least 10 seconds
5. Remove Buds from the case & Pair with your other device.
6. Un-pair from your other deceive
8. Place Buds back in the case and wait at least 10 seconds
9. Repair to you Note 9 and setup using the Galaxy Wearables app.
* Note: You might be forced to setup the Buds between step 3 & 4 (I can't remember). If you can, try to skip it, if that's not possible, set them up and then continue to step 4.
I paired mine to my Galaxy Watch and the issue was resolved... I have no idea how or why.
11-05-2019 01:00 AM in
Wearables28-05-2019 01:48 AM in
WearablesI just solved this issue by going into the bluetooth menu, then to the galaxy buds settings, then turning off and on "call audio" and "media audio"
30-05-2019 01:11 AM in
WearablesThis has not worked for me, any other ideas on how to fix this issue?
30-05-2019 05:54 AM in
WearablesI have the same issue
30-05-2019 08:09 AM - last edited 30-05-2019 08:11 AM ) in
WearablesI just got that issue today, 5-29-19, and I've read some stuff about it and it's always people's right bud which is same as mine. I wish Samsung could give info on thos.