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Original topic:

Galaxy buds+ sound breaking when in crowded places

(Topic created on: 27-07-2021 04:17 AM)
Siriuslight
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Hi all, I'm new to this community. I bought Samsung Galaxy Plus ear buds a few months ago.  I noted when ever I'm in a crowded places like shopping malls, subways etc the sound from the ear buds are always breaking for some reasons. I suspect is because there are too many Bluetooth devices around hence causing the disturbance waves. Is there any way to solve this? In pairing this with a non-samsung phone. 

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4 REPLIES 4
britishrailfan321
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This is with a non samsung so I'm not too sure. But make sure in Labs gaming mode is off. Your Bluetooth isn't blocked and clean the mics on your buds. Also try reparing.
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britishrailfan321
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You also need the buds+ app and make sure you update your buds software
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Siriuslight
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Hi, thanks for your reply. Yes I have already installed bud+ app and ensure that software is updated to date. However the problem still exist. Further I don't see the option Lab gaming mode option on the galaxy wearable app. Is that something available only for Samsung phones? 

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britishrailfan321
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I believe it is only for galaxy but again I'm not too sure. I would contact Samsung support if I were you.
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