16-06-2020 05:08 PM - last edited 16-06-2020 05:24 PM
I got my Galaxy Buds+ last week and noticed a small buzzing in the right earbud at all times. It's especially noticeable when there is no media playing. Ambient sound is off. I have tried resetting the earbuds but that did not resolve the issue. The issue is persistent regardless of charge. I am going to try draining the right earbuds battery to zero per a suggestion on a Reddit forum. Another suggestion was to change the bluetooth audio codec but I am pairing it to an iPhone 7 and I don't believe that is an option for this phone. If the issue persists I'll be returning them and will look for a different pair of wireless earbuds as it appears to be a very common problem and not just a defect of this particular pair of Buds.
Edit: Additionally, these buds are running the most recent firmware. R175XXU0ATF2
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17-06-2020 12:45 PM
Hi @Jack_Curry
That's not what we like to ear. Have you tried to reset your Galaxy Buds+? Have a look at this link from our friends in the US.
17-06-2020 03:58 PM
17-06-2020 07:00 PM
I can also confirm that depleting my battery did nothing.
18-06-2020 04:57 PM
I exchanged them in store as they seemed to have some other issues. Buzzing is not there on new Buds and they're finally able to connect to a PC. Think I had a bad pair.