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Original topic:

Galaxy buds+/ Right bud volume is down

(Topic created on: 07-12-2020 11:47 PM)
Kyriin
First Poster
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Wearables

Hello all! I have only had my buds for a month. I was wearing them normally during a call on Google hangouts, and all of a sudden, the right bud beeped as if it disconnected but didn't disconnect. You can get some sound out of it but no matter what I have tried from cleaning them profusely of any possible obstruction to resetting them and updating them every way I could find but NOTHING WORKS! I paid $150 for these to have the right one stop working only 4 weeks later during normal use? I am not at all happy and extremely frustrated with the inadequate customer service options there are available. I am not paying more money to have BRAND NEW BUDS fixed. This is completely devastating. Anyone, please?!! Im desperate at this point...

 

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ChrisM
Moderator
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Wearables

Hi @Kyriin 

 

Did you manage to find a resolution to this?

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