I bought a pair of Galaxy Buds Pro in September 2021. I hardly use them as whenever I use , I get itchiness in my ear and liquid discharge from the ears. I never had ear infection. I cleaned few times still no luck. I get ear infection within hours of earbud pro usage. As a result, I have stopped using it . In fact I have only used them a handful of times. What are my options ?
@Londoner114 @Serable: I'm sorry to hear that you have encountered these symptoms while wearing the Galaxy Buds Pro. If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.