After using the Galaxy Buds Pro for the first time I developed an ear infection. This followed what seemed like burning inside my ear.
I have let the infection clear up and used them again for 1 hour and have the same symptoms again.
Is there a know problem with the Buds Pro that cause an allergic reaction? The Buds cost a lot of money and it seems they are useless.
Dose anybody have a suggested solution to this or could anybody from Samsung help?
Hey @Members_LsDwBsn! Sorry to hear about this. Here at Samsung we take these situations seriously. I've sent over a PM with further information regarding this, so please take a look as soon as you can. 🙂
I have a similar issue. Have had the Buds and Buds Plus previously with no issues despite heavy wear. The Buds Pro were fine at first.
A few weeks ago I started feeling irritation in my ears which lead to fluid and cracked skin. Left them out for a couple weeks and used on ear headphones thinking it was an infection. Once my ears were healed up popped back in my buds pro for a good few hours and the same thing started again. Stopped wearing them and it's clearing up.
It might be completely unrelated however it does seem to correspond to wearing the Buds Pro although correlation isn't causation.
Should say there are a couple threads on the US community:
I've gone back to using my Galaxy Buds Plus for now. Might give ear tips other than the ones Samsung supplied a go. Was hoping they would get in touch or respond to the thread.