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Galaxy Buds Pro 2 Ear Infection

(Topic created on: 06-02-2024 07:57 PM)
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Bryan_in_UT
First Poster
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I bought a pair of Galaxy Earbuds Pro 2 at Costco and have only worn them a few times.  Every time I've worn them I get serious ear irritation. I tried cleaning them and my ear. I wore them one more time and now my ear is swollen and I'm headed to the doctor today. Am I the only one who has experienced this problem? I woke up in the middle of the night this morning with ear pain and throbbing. 

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JAMES4578
Samsung Members Star ★★
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Hi @Bryan_in_UT  Sorry to hear this.  A few Members have experienced ear irritation from Ear Buds.   Have you not had much ear trouble previously?

I suggest you contact the Team Account  @Sam_UK for further advice and one of The Moderators will respond.  If  by any chance you are unsure how to do this a guide is attached here https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


ChrisP88
Moderator
Moderator
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If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.  

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm... 


 

Philbr58
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They do that to me as well. I have been OK with Galaxy Buds Live and Sony WF-1000XM5.
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