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Galaxy buds plus

(Topic created on: 10-09-2020 01:33 PM)
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goldenrelya
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Hi
I can't set up on my galaxy wearable app the ambient sound option. Can someone help me?

image


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16 REPLIES 16
goldenrelya
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DannyT
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Can you click the Reset Ear Buds at the bottom of the page? 


Welcome to the Community!

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goldenrelya
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no I cant
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DannyT
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At this point I'd advise getting in touch with one of our Social Media Teams. Facebook or Twitter. They'll be able to book in an inspection after a little troubleshooting of their own. 


Welcome to the Community!

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goldenrelya
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thanks a lot
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goldenrelya
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it showed me they are connected
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goldenrelya
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I found out why I have had this issue my buds are replica, not the original ones. Sorry and thank you everyone for trying to help me. have a blessed nite
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