11-10-2021 09:53 PM - last edited 11-10-2021 09:54 PM
12-10-2021 10:26 AM
Hi @TrevStar90, it does sound like an inspection will be required to determine what actions to take to get this sorted. You can arrange this with an Approved Support Centre close to you, which can be located here: https://www.samsung.com/uk/support/service-centre/