10-09-2020 07:56 PM - last edited 10-09-2020 07:57 PM
Anyone managed to get hold of these elusive little beings?
Trying to go through Samsung shop is frustrating to say the least, they are out there so a part number would be great!
10-09-2020 08:06 PM
@evohicks: If you reach out to our Help Desk via the link below, and have proof of purchase to hand, then an advisor can arrange for a set of skin caps for the Galaxy Buds Live to be sent out to you.
https://www.samsung.com/uk/support/contact/
10-09-2020 09:21 PM
I have tried this for nearly 2 hours tonight via live chat and phone but either no one understands what I mean or I keep getting passed around to a different department.
11-09-2020 09:47 AM - last edited 11-09-2020 11:56 AM by ChrisM ) in
The chatbot is enormously frustrating, it is geared to p**s people off rather than help 😞
11-09-2020 01:26 PM
11-09-2020 03:15 PM
Don't suppose you have the contact number that you used matey?
11-09-2020 03:22 PM
11-09-2020 03:25 PM
11-09-2020 03:51 PM - last edited 11-09-2020 04:24 PM
Cheers for that
finally managed to get through and speak to someone I understood!
He's taken my details and Proof of Purchase so we'll see eh
11-09-2020 04:35 PM