Galaxy buds live issue

[Bolt124]

Hello 👋

I am having issues with my galaxy buds live when connected to the galaxy book 2 360. When im using them the sound becomes distorted sometimes and if they are connected to any phone, i have no issue of distorted sound. Any reasons to why this is happening?

[ChrisM]

Hi @Bolt124 

Have you tried re-setting your Galaxy Buds Live? Have a look at the following link from our friends in the US: https://www.samsung.com/us/support/troubleshooting/TSG01218103/