16-04-2020 10:50 PM
Got my galaxy buds+ about a week a go. Havent had a problem with them untill today. The case itself is unresponsive, no light is shown inside the case upon opening, the light on the outside is showing a faint blue colour and does not change. The buds turn off when you shut them in the case, and connect automatically to phone when opened. The case itself is not visible on the galaxy wearable app, plugged in to a charger or not. The charger also is not registering wireless charging. Any ideas?
18-04-2020 10:03 AM
Don't think you can reset the case , I would email Samsung tbh
02-12-2020 05:20 AM
Mine is doing the same i had mine for 2 months can you let me know hot things went with yours mins just broke 4 days ago except mine didn't connect to anything
03-02-2021 09:08 AM
03-02-2021 06:36 PM
Haha welcome back , April this was from 🤣🤣 glad you got sorted 👍🏻
03-02-2021 07:19 PM
03-02-2021 07:57 PM
No worries , glad you're sorted , take care 👍🏻