12-03-2020 08:27 PM
So my case just stopped charging. I've tried using wireless, charger that came with the case and 2 other working chargers. Non of them worked, any help?
23-12-2021 12:47 PM
That's it for Samsung earbuds, never again. The first pair, the left stopped working so I bought the newest pair, the pros. First bad ear infections, which never happened before and now the case won't hold a charge. I can put the buds in the case and they'll charge as long as the case is connected to a power source. ALSO NEVER BUY A SAMSUNG REFRIGERATOR, Samsung will not fix the PROBLEMS. PLEASE JUST STICK WITH PHONES
23-12-2021 01:32 PM
Experienced issues with their laptops too. Give'em time. I can only do Samsung!
23-01-2022 08:44 PM
Hey! Once you used the paperclip, did you keep the case on charge? And did you remove the buds or did you keep them in?
16-04-2022 08:42 AM
Same issue with my buds pro case. No damage, just used them for a couple of months, and it suddnely stopped charging!
26-07-2022 01:49 PM
Me too
13-10-2022 05:16 AM
I just encountered the same problem. My Galaxy Buds Live wont charge in the case. The case itself works fine. When i place them in the case, red lights blinks once and goes off.
To me the solution was simple. I took the rubbers pieces off the buds and cleaned the contacts really well with a qtip dipped in alcohol. You will need to "poke hard" on those contacts (on the buds) to ensure that they are well cleaned. Then the same way clean the contacts inside the case. If desired - clean once again with a dry qtip.
Let it dry and hope that they work))
I hope this helps
21-10-2022 08:37 PM
28-10-2022 02:48 PM
I CANNOT BELIEVE how I solved the same issue!!! My buds just wouldn't charge with a type C to type C cable, but they charge FINE with a type C to USB cable 😑😑 WHY ON EARTH was this an issue??? I've been searching for a solution for HOURS!!! Glad it got fixed though 🙄😫
05-12-2022 04:20 AM
I have the same issue as well and have had them for less than a year. The case just stopped charging as in it won't turn on at all when plugged to the official samsung charger even.
24-05-2023 10:42 PM