Basically , the led on the outiside is always green never turns off. When I opet the case the inside light doesnt turn on. The buds are at 95% battery, wont charge past that. Has anyone encountered and solved this issue? Thanks!
Hey @Titiriti! I would recommend visiting your closest Samsung Support Centre so that an engineer can have a look at this for you: https://www.samsung.com/uk/support/service-centre/