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galaxy buds bundle for S20 Note

(Topic created on: 09-08-2020 11:19 AM)
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kelzbelz26
Apprentice
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Hello,

How do i claim my galaxy buds please?

Thanks 
9 REPLIES 9
beeee
First Poster
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Same here gal! HELP?!
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beth1989
Explorer
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is this with 02? you have to wait 30 days from the day you purchased the phone or upgrade and claim within 60 days. I can finally claim mine on Saturday.
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Members_L9cFzpg
First Poster
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but how did you claim them?
Members_iF8o1qJ
First Poster
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I'm eligible to claim mine now as I've had my S20 ultra for 31 days now but don't know how to go about claiming my free buds...any ideas!!!
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CrazyTom2k2
Helping Hand
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zoec79
Journeyman
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kelzbelz26
Apprentice
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no its not o2 I bought from Samsung directly ?
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AndrewL
Moderator
Moderator
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@kelzbelz26: If you recently pre-ordered the Note 20 directly from our website, then you would have been required to select the Galaxy Buds at the purchase stage as your chosen gift. If this was the case, then your Buds will be dispatched within 45 days of the selection date. 

kelzbelz26
Apprentice
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thanks so much for confirming this @AndrewL that is correct, just wasn't sure if I had to confirm elsewhere etc. appreciate the prompt response 😀 👍