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Galaxy Buds - Ambient Sound Issue

(Topic created on: 01-02-2020 05:20 AM)
1066 Views
krj
Apprentice
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When using ambient mode there is static noise from left side along with outside sound.

 

Resetting does not help.

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3 REPLIES 3
CarloL
Hotshot
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Hey @krj! What device have you got the Galaxy Buds paired with? Make sure that the Galaxy Buds are fully up to date by heading to: Galaxy Wearable app > About earbuds > Update earbuds software > Download and install. Also, turn your Bluetooth off and on, on your device, wait about 20 seconds and then turn it back on.

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krj
Apprentice
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I have OnePlus 7 pro. Galaxy Buds is on latest firmware : R170XXU0ATA2. Turning bluetooth off and on does not fix the issue. The best way to describe the sound on the left bud is high frequency tapping + ambient than static noise.

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Normal_Drew
First Poster
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I have the same issue except with my right bud.

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