16-12-2019 08:58 AM - last edited 16-12-2019 08:58 AM
I like the Ambient sound feature of the Galaxy Buds, but there seems to be a bug in the Galaxy Wearable app. Whenever my buds lose connection to the phone, maybe because they are out of reach, after reconnect the function is disabled again. This means, everytime I use the buds, I have to enable that feature manually, which makes it almost useless and a pain ita to use it.
Are you aware of this bug, can it please be fixed?
23-12-2019 03:25 PM in
Hey @stna1981! It is not currently possible to leave the option for Ambient Sound Mode as a default. Once you use your Ear Buds and you keep them ON, the Ambient Sound Mode will remain active, however, you will need to activate it again each time that you use and wear them, or you lose connection .
23-12-2019 04:18 PM in
I can't say I'm afraid, but I understand where you are coming from. I'd recommend submitting feedback through the Samsung Members app, this way it gets to the developers directly.