Galaxy buds 2

[hev1983]

Does anyone else seem to be having problems with the new galaxy buds 2?? Mine just keep cutting off, 5/6 times during one song 

[Fiona26]

If your using an app to listen to music. Go into settings - apps, look for the app you are using. Then go into battery, set it to unrestricted or optimised.

[hev1983]

Thankyou I'll try that

[hev1983]

Tried what you suggested but it's still cutting out, any other suggestions would be great

[Fiona26]

Sorry to hear that, I'm not sure of any other suggestions. They shouldn't be cutting out, have you tried them on another device?. If they still cut out, maybe its a fault with the buds. If so contact Samsung or where you purchased them from.

[hev1983]

Yes tried on another device and there just as bad, I'll have to contact 3, thanks for your help 👍