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Original topic:

Galaxy buds 2

(Topic created on: 04-02-2023 09:00 PM)
hev1983
Apprentice
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Does anyone else seem to be having problems with the new galaxy buds 2?? Mine just keep cutting off, 5/6 times during one song 
5 REPLIES 5
Fiona26
Samsung Members Star ★★
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If your using an app to listen to music. Go into settings - apps, look for the app you are using. Then go into battery, set it to unrestricted or optimised.
hev1983
Apprentice
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Thankyou I'll try that
hev1983
Apprentice
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Tried what you suggested but it's still cutting out, any other suggestions would be great
Fiona26
Samsung Members Star ★★
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Sorry to hear that, I'm not sure of any other suggestions. They shouldn't be cutting out, have you tried them on another device?. If they still cut out, maybe its a fault with the buds. If so contact Samsung or where you purchased them from.
hev1983
Apprentice
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Yes tried on another device and there just as bad, I'll have to contact 3, thanks for your help 👍