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Original topic:

Galaxy bud right one drains so fast

(Topic created on: 07-09-2021 01:24 PM)
Mido1311
Journeyman
Options
Wearables
My right galaxy bud charge drains soo fast 
Don't know the reason 
Updated and reset the phone and still the same 
The left one is 95% charge and the righr one goes to zero 
Is there any solution please 
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7 REPLIES 7
Colesy863
Journeyman
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Wearables
I had the same issue. Returned them as faulty and got a replacement pair
DannyT
Moderator
Moderator
Options
Wearables

Try cleaning the affected Bud:
- Remove the ear tip from the earbud carefully. Don't use force to remove the ear tip.
- Clean the sensor, mesh and ear tip with a clean, soft cloth.
- Clean the receiver with a cotton swab and dry brush to remove any foreign materials.
- Reattach the ear tip onto the earbud when you've finish cleaning.
Please note: do not use liquids, such as alcohol or soapy water, when cleaning the Galaxy Buds.


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Mido1311
Journeyman
Options
Wearables
Thanks i will try that 😊
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Mido1311
Journeyman
Options
Wearables
Do you mean to open the bud and clean the interior parts
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DannyT
Moderator
Moderator
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Wearables

No no, just the outside. Especially the sensor, as it could be struggling to get a connection. 

 

If this doesn't change things; 

1. Place both buds in the charging case for 10-15 seconds, then place them back in your ears.
2. Disable Bluetooth on the connected mobile device for around 20 seconds then re-enable it. 
3. Open the Galaxy Wearables app > About Earbuds > Reset Earbuds

If the issue persists then I recommend visiting a Samsung Support Centre where an engineer can inspect the buds for you. To find your nearest one please check the link below, select 'Mobile Device > Phones, Tablets and Wearables' and enter your post code. 


Welcome to the Community!

Mido1311
Journeyman
Options
Wearables
Thanksss
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Mido1311
Journeyman
Options
Wearables
I think the problem is with the battery will get it replaced
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