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Galaxy Bud Plus -Skype Call Freezes

(Topic created on: 02-06-2020 12:32 PM)
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originshawn
First Poster
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Hi 

 

I am trying to use the buds for skype calls on my PC however after a few mins, the skype app freezes during the call.

This only happens when the use the Buds as a Mic . If i use a normal cable or other wireless Head phones, there is no issue 

 

Please help 

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2 REPLIES 2
TessM
Mastermind
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Hey @originshawn ,

 

that is strange. Is this affecting any other apps and do you get any error code or message on the screen when this happens? 

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originshawn
First Poster
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There is no error . When i am on a normal voice skype call , its fine but as soon as someone shares a screen , the PC freezes and the Buds disconnect. I need to restart the pc to go back to normal.

 

This happens on Phone App and PC app.

 

 

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