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Original topic:

Galaxy Active watch

(Topic created on: 17-10-2021 12:56 PM)
Matib
Apprentice
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Wearables
My galaxy active watch face (the black round bit) keep coming off, has anyone else had this problem? Will Samsung do anything about it or has Samsung done anything if its happened to you  please advice as what to do, i think i have had it about 3 years plus.

image


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1 Solution


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CarlH
Moderator
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Wearables

Hi @Matib, it may be best if an engineer inspects your watch. Take a look at this link to find the closest Service Centre in your area. 

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6 REPLIES 6
Matib
Apprentice
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Wearables
Does not work at all now 😔😔😔
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Solution
CarlH
Moderator
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Hi @Matib, it may be best if an engineer inspects your watch. Take a look at this link to find the closest Service Centre in your area. 

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Matib
Apprentice
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Wearables
There is no link
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AndrewL
Moderator
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@Matib: If you click on the word 'link' in the post above by @CarlH it contains a hyperlink that will direct you to the relevant support site. Alternatively, please reach out to our Help Desk via the link below, and an advisor will be able to arrange an engineers inspection for you.

https://www.samsung.com/uk/support/contact/

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WelshPaul
Helping Hand
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Wearables

@Matib I wouldn't waste your time getting the watch looked at unless you're willing to pay for the repair.


My advice comes from being a UK Samsung phone user.

Current Devices:
  • Samsung S21 Ultra 5G 256Gb > Model: SM-G998B/DS.
  • Samsung Galaxy Watch4 Classic > Model: SM-R890NZSAEUA.
  • Samsung Galaxy Buds2 > Model: SM-R177NZKAEUA.
  • Samsung Galaxy Buds+ > Model: SM-R175.
  • Samsung One Ui 4.0 / Android 12.
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Matib
Apprentice
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Wearables
Thank you i was thinking that
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