Galaxy Active watch

[Matib]

My galaxy active watch face (the black round bit) keep coming off, has anyone else had this problem? Will Samsung do anything about it or has Samsung done anything if its happened to you  please advice as what to do, i think i have had it about 3 years plus.

[Matib]

Does not work at all now 😔😔😔

[CarlH · Accepted solution]

Hi @Matib, it may be best if an engineer inspects your watch. Take a look at this link to find the closest Service Centre in your area. 

[Matib]

There is no link

[AndrewL]

@Matib: If you click on the word 'link' in the post above by @CarlH it contains a hyperlink that will direct you to the relevant support site. Alternatively, please reach out to our Help Desk via the link below, and an advisor will be able to arrange an engineers inspection for you.

https://www.samsung.com/uk/support/contact/

[WelshPaul]

@Matib I wouldn't waste your time getting the watch looked at unless you're willing to pay for the repair.

[Matib]

Thank you i was thinking that