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Original topic:

Galaxy active 2

(Topic created on: 17-10-2021 08:39 PM)
grazy2021
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Hi, I have bought a second hand active 2, there is a reactivation lock on it, is there anyway to remove this? I have not contact with seller
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3 REPLIES 3
Potshot2k4
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I'm not sure you can, think you need the samsung account associated with it to unlock it if you reset it so don't think that will help you. Can you not ask who you bought it off to help?
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Potshot2k4
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Here is a link with info but it says you need samsung account to sort it even if you reset https://www.samsung.com/us/support/troubleshooting/TSG01003137/#factory-reset-your-samsung-smart-wat...
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Potshot2k4
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Also, sorry for the multiple messages, but that lock is really only used to stop the device from being used usually if its been taken without permission so I think maybe whoever sold it to you didn't actually own it
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