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Galaxy Active 2 touch screen issues

(Topic created on: 24-05-2023 05:09 PM)
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Smudge1404
Student
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Hi,
My Galaxy Active 2 watch touch screen has been faulty. I've reset my watch but now can't get past the demo screen as I can't swipe left.
Can anyone help me please?
Thanks 
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3 REPLIES 3
kamil40013
Samsung Members Star ★★★
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@Smudge1404, Did you tried soft reset by pressing both buttons on the watch for a few seconds ? It could be hardware fault but you can try this reset first.


Smudge1404
Student
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Thanks, yes I've tried that a few times. I can't get it off the tutorial page as screen won't swipe left
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kamil40013
Samsung Members Star ★★★
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@Smudge1404, It looks like faulty touchscreen. You should go to the service and ask about repair.


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