02-11-2022 12:09 PM in
WearablesHello.
I have a Galaxy 5 watch,
Model SM-R910NZAAEUA,
SN RFAT913RD4M.
This was bought direct from the Samsung Shop.
Order number: UK221006-43093044
Order date: 06 October 2022, 02:19 PM
There is a setting on the watch that keeps reverting back to default.
Under Watch settings, advanced features, Home key, double press it is set to "go to most recent app". I change this to Amazon Alexa app and this works. However within a short period of time that setting is back to the default. I have changed it via the app on my phone as well as directly on the watch itsself and the issue is the same.
All other setting get saved correctly.
I have tried the chat support but they dont have a clue and just pointed me here.
Is there anybody here who might be able to help with this?
Thanks in advance
Richard
03-11-2022 10:46 AM in
Wearables03-11-2022 11:49 AM in
WearablesBeen testing further.
If I set it to a Samsung App it seems to remember it but if I change it to Alexa it defaults after a short time.