@1991shona: If you're referring to the recent Galaxy Watch Active offer with purchases of 5G ready Galaxy S20 models, then you should be able to claim via the Benefits section of the Samsung Members app. To find out more, please check the link below.
@1991shona: I recommend reaching out to Sky about this and requesting some documentation to reflect the information requested by the Promotions Team. Typically, valid proof of purchase should contain the retailer logo, reference to the phone, the amount paid and the date of purchase.
