free galaxy buds+

[SlipCased]

So I got a leaflet through the post yesterday about claiming my free pair, says claim through this app within 30-60 days... so does that mean it will appear on the app after 30 days of purchase?  As its not there yet...and how do you prove it? 

[haven]

my upgrade was the 20th of July and was told it would appear on the members app today the 19th

[Biosox]

https://20202.samsungpromotions.claims/gb/en/pages/o2summer/track-my-claim

for 02 members with that link, not sure about other networks

[mellowone]

do you have to wait till you've had the phone for a month? I was told the same i got my phone on the 2nd of August so would I have to wait till the 2nd of September?

[daniella12]

Hello

I got a new phone from 02 store they gave me a leaflet and explained i could claim for free ear buds ,  

But I tried to claim by following the instructions but it won't go through .

[GaRbi82]

which phone did you get? I got my note20 today and can claim earbuds from 21 August until 20 September through Samsung members so need to wait until Friday.

[mini1104]

thanks mate didn't realise it's from 21st August

[daniella12]

hi
I got the s20 phone and purchased on 26/7/2020.

[chlo96]

I purchased s20+, & there was an offer to receive free buds. They said it would come up on benefits. But still not seen nothing? Anyone has same problem?

[Honeybunny]

have you had any joy yet still nothing on my benefits

[Neill357]

So the section to get to it is now on my phone but I get an error about eligibility.