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Original topic:

free galaxy buds+

(Topic created on: 19-08-2020 10:33 PM)
SlipCased
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Wearables
So I got a leaflet through the post yesterday about claiming my free pair, says claim through this app within 30-60 days... so does that mean it will appear on the app after 30 days of purchase?  As its not there yet...and how do you prove it? 
50 REPLIES 50
haven
First Poster
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Wearables
my upgrade was the 20th of July and was told it would appear on the members app today the 19th
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Biosox
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https://20202.samsungpromotions.claims/gb/en/pages/o2summer/track-my-claim

for 02 members with that link, not sure about other networks
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mellowone
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do you have to wait till you've had the phone for a month? I was told the same i got my phone on the 2nd of August so would I have to wait till the 2nd of September?
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daniella12
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Hello

I got a new phone from 02 store they gave me a leaflet and explained i could claim for free ear buds ,  
But I tried to claim by following the instructions but it won't go through .

GaRbi82
Explorer
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Wearables
which phone did you get? I got my note20 today and can claim earbuds from 21 August until 20 September through Samsung members so need to wait until Friday.
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mini1104
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Wearables
thanks mate didn't realise it's from 21st August
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daniella12
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hi
I got the s20 phone and purchased on 26/7/2020.
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chlo96
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Wearables
I purchased s20+, & there was an offer to receive free buds. They said it would come up on benefits. But still not seen nothing? Anyone has same problem?
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Honeybunny
Apprentice
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Wearables
have you had any joy yet still nothing on my benefits
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Neill357
Apprentice
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Wearables
So the section to get to it is now on my phone but I get an error about eligibility.
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