26-08-2022 03:31 PM in
HI @homerfenton you need to make a claim online, within 60 days of purchase or order date. This should be approved within 5 working days. once claim has been approved will receive Buds within 45 days. More information in this thread set up by @Glenntech https://eu.community.samsung.com/t5/mobile-apps-services/watch-5-watch-5-pro-and-buds-2-pro-promotio...
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .
26-08-2022 06:09 PM in
I claimed through this link: https://2021.samsungpromotions.claims/samsunglaunchoffers/en-GB
You'll need to have received your watch in order for you to claim because you will need to upload evidence and register your watch S/N.
Hop you can get your sorted soon.