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Fit 2 not tracking Steps

(Topic created on: 05-11-2020 09:36 AM)
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JamesJaz
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Recently purcahsed the Fit2 (2020 model). I have found the in built step counter to be wildly inaccurate. 

 

At the end of any given day, it will have tracked 1/5 the amount the phone app will have tracked. Allot of the time it doesnt track any steps whatsover and stays on the same number for hours. Funnily enough, I went to run my daily 4k (I know it's 4k from years of running it) and it tracks just 1.7k! 

 

It is updated to the latest firmware, I have reset a number of times. I just wondered if this was common?

 

I've had a number of fitness trackers over the years but never one as inaccurate as this.

2 REPLIES 2
Kazzie1066
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I'm the same. Did you contact Samsung? 

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User8218
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I'll do like 100 steps and the Fit2 will register <50

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