Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Faulty sound on Samsung Buds

(Topic created on: 07-01-2022 10:31 PM)
578 Views
Tyler Jay
Apprentice
Options

Hello, 

The volume on my left earbud is so quiet! I have looked at many tips and 'how-to's but nothing has worked! The earbud is 90% quieter than the other, It's like whispering.

Please could someone help me with what I should do? Nothing is working and I really cannot afford to buy another pair.

 

If it helps, the phone I use is a huawei p30 lite and I have the Samsung Buds+ BTS Edition. 

5 REPLIES 5
xSteveuk
Mastermind
Options
Hi,
This page maybe helpful

No, low, or poor audio quality on Samsung earbuds

https://www.samsung.com/us/support/troubleshooting/TSG01111323/

How old are the earbuds
Do you still have warranty
You could try contacting support
https://www.samsung.com/uk/support/contact
0 Likes
Tyler Jay
Apprentice
Options

@xSteveuk wrote:
Hi,
This page maybe helpful

No, low, or poor audio quality on Samsung earbuds

https://www.samsung.com/us/support/troubleshooting/TSG01111323/

How old are the earbuds
Do you still have warranty
You could try contacting support
https://www.samsung.com/uk/support/contact

Like I said, nothing works. I've look at all of these pages and nothing on there works. The earbud has gotten worse, and is now even quieter than it previously was. It is barely noticeable that sound is coming from it. I got them 9th July 2020 so it's probably no use. 

Slee26
Student
Options

@Tyler Jay did you ever get this fixed? I have the same issue suddenly for no reason (buds nearly 2 years old) and none of these solutions work for me! 

0 Likes
Tyler Jay
Apprentice
Options

No, sadly I still haven't been able to fix them. 

0 Likes
Slee26
Student
Options

I kept searching after I posted this and eventually found a solution so hopefully it will work for you too! As well as the normal cleaning, someone recommended getting a toothbrush and properly getting the bristles into metal grill bit and moving it around...and it worked!! So simple but not something I would have thought to do! Hope it helps 

0 Likes