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Original topic:

ECG not woring on the Galaxy watch active 2

(Topic created on: 20-09-2021 10:18 AM)
Hish
Journeyman
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The ECG is not working on my galaxy watch active 2. anyone else having the same problem

12 REPLIES 12
Fiona26
Hotshot
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Try rebooting the watch. See if that sorts the issue.
Hish
Journeyman
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Already tried that and doesn't work. I even reset the watch
meitalelle
Explorer
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I had same problem on my active 2. it just tried to starts ECG and after 5-10 sec stops and need restart and tried measuring again. so I tried may many time and give up , ECG never go till end. and at the and unfortunate after 1 months my active 2 has been broken touch screen stopped proper responding.
luckily for me I waiting now for replacement Watch 4 from Samsung. because my active2 cannot be repaired.
Hish
Journeyman
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Thats lucky. I sent mine in for repair now waiting for fix.
Hish
Journeyman
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I have been wanting the watch 4 since its reelease
Hish
Journeyman
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Uodate: they couldn't fix my watcg
meitalelle
Explorer
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came yesterday 🤩received_999393027512815_9233.jpg
meitalelle
Explorer
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ask them how much will be refund and what watch would you have as replacement.
they offer me £185 for broken active 2 and as replacement Watch 4 ( because they are didn't have active 2 in their store).
I choosed watch. because that money will not cover new purchase.
Hish
Journeyman
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Ok thanks. Congrats on your new watch