Earbuds

[Kevans1902]

My earbuds irritate my ears and causes them to weep. I just made this discovery recently as I hadn't worn them for a while and out them in yesterday and guess what. It all started again. Is this normal???

[ChrisM]

Hi @Kevans1902 

We'd like to look into this further for you.

Are you based in the UK or IE? If so, please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you. 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

[PaulC59]

Mine do the same, in fact I have just clear another really bad ear infection in both ears with antibiotics from the Dr. This seems to affect a lot of people and there are a lot of discussions in the forum's about this. I notice it more with the buds2 pro. I have ordered replacement memory foam tips to give them a try as I believe the silicone ones that come with them can be an issue and if you have allergies this can be an issue due to some of the metal in the buds. Hope this helps