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Earbuds Pro 2 - My left earbud is very low in volume and I can't get it working at all

(Topic created on: 17-10-2023 09:33 PM)
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Sans_Peur2405
Apprentice
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Hi 

My left earbud is very low in volume and I can't get it working at all.
The buds charge as normal and I have cleaned the earbud and silicone cover . 
Anyone have ideas on sorting this ? 
Many thanks 
5 REPLIES 5
davedavedave
Explorer
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Sorry to hear this. I had similar problem and returned them to Samsung and they fixed them under warranty. Unfortunately it happend again, this time out of warranty and l have been unable to resolve the problem. I ended up buying new buds. Will ne interested if someone resolves the problem. I did have buds running on latest updates etc.
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Easty
Big Cheese
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Check for wax , reset them
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
Daz73r
Helping Hand
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Lol facts
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Daz73r
Helping Hand
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Also try this it helped me Screenshot_20231018_145437_Adapt sound.jpg
Sans_Peur2405
Apprentice
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Hi
Did manage to get it working correctly for a couple of days . Sadly it went back to reduced sound on the left earbud . I had a hearing test and no issue with the old lugs. Ended up buying new earbuds in the end .
Thank you all for replying
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