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Original topic:

Ear irritation from galaxy buds and buds pro

(Topic created on: 18-12-2021 04:02 PM)
917 Views
Farnanlm
First Poster
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I have found many posts about the irritation from the buds pro.  I actually had the irritation start with my original buds too that I bought about 6 months prior to the pros. I had no idea about this my ear would have wetness and then very flaky. I just thought my ears were dry.  My Dr has had me on steroid drops for a month now and a cream and it wasn't clearing up but I wear my non pros daily and my pros weekly.  I guess I'll stop wearing and see what happens.  How do you go about getting refunds for your ear buds?

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4 REPLIES 4
xSteveuk
Mastermind
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Hi
You could try contacting support
And explaining your issue
With your Galaxy buds

https://www.samsung.com/uk/support/contact/
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adamlee
Big Cheese
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Contact SAMSUNG. I got a £190 refund.
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AndrewL
Moderator
Moderator
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@Farnanlm: I'm sorry to hear that you have experienced these symptoms while wearing your Galaxy Buds Pro. If you're based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you. 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...

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DrMowgli
Journeyman
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Hi I've just contacted Samsung a I've got the exact same symptoms with my Buds Pro. They're arranging for them to be picked up and inspected. I'll update you when they get back to me.
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