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Original topic:

ear buds my left one won't charge and right one will cant update ear buds

(Topic created on: 18-10-2021 10:46 PM)
John Wicks1234567891
First Poster
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Wearables
my ear buds left won't charge right on does cant update as you need both to work and cant reset as it not working too 😒 
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3 REPLIES 3
Jay217
Pioneer
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Wearables
Check that the pogo pins in the cradle aren't damaged - this can happen if inserted and closed incorrectly.

I would look at cleaning the contacts on the buds too, just in case there is dirt on them preventing connection.

Plug a USB cable into a closed set of buds for 7 seconds it's like a soft reset.

Finally, press and hold your buds into the cradle for 7bseconds (except iconX and original buds (r170)). Device will go into pairing mode and connect to each other.

Failing that, go to a Samsung repair centre with your receipt if its in warranty as they may need exchanging. If its out of warranty then you may have to pay for one of the buds to be replaced.

Hope this helped!
Blessed4life
Troubleshooter
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Wearables
Hi what earbuds model are you talking about?
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Krishna111
First Poster
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Wearables

Thank you so much Jay! Now my left earbud is working