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duo charger offer

(Topic created on: 20-08-2020 01:03 PM)
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Tim2800
Apprentice
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How on earth do i claim the duo charger after pre ordered? 
7 REPLIES 7
TonySp8
Apprentice
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Read the Ts&Cs. It says claims start from 21st August 2020.
M17tty
Pioneer
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You can claim it now on the Samsung members app. I’ve just claimed mine.

Tim2800
Apprentice
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thanks
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lisafox16
Voyager
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I've received my Galaxy 3 but my order on Samsung hasn't changed from shipped so I haven't got  any invoice to upload. I only have the delivery notification emails from DPD and Samsung. Can't find anything on Samsung members app either. Where abouts on the app is it please. 

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M17tty
Pioneer
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When you open the members app it’s the first thing on it called claims. You have to set up a new user for the claim, or I did anyway. I provided the pre order email as an image and the email showing it as delivered.

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DaiStorey
Student
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Mine said it had already been claimed so I'm hoping it comes soon.
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DaiStorey
Student
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Watch came on Wednesday it's gleaming.
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