I've received my Galaxy 3 but my order on Samsung hasn't changed from shipped so I haven't got any invoice to upload. I only have the delivery notification emails from DPD and Samsung. Can't find anything on Samsung members app either. Where abouts on the app is it please.
When you open the members app it’s the first thing on it called claims. You have to set up a new user for the claim, or I did anyway. I provided the pre order email as an image and the email showing it as delivered.