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Original topic:

Doesn't charge

(Topic created on: 18-02-2023 03:26 PM)
superultra4657
Apprentice
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Wearables
Hey everyone does anyone know what to do if your smart watch doesn't charge after a recent update? 
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6 REPLIES 6
Fiona26
Samsung Members Star ★
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Wearables
Best thing to do is contact samsung. In the UK you get 24 months warranty with their galaxy watches. As long as you have receipt, proof of purchase your watch may still be in warranty. Worth contacting samsung to see what they say.
superultra4657
Apprentice
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Wearables
Okay but what if you got it at o2 as a deal?
GusB
Hotshot
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Wearables
-Try a hard reboot by holding both buttons down.

- Can also try clearing cache partition

- Lastly, a complete reset
Fiona26
Samsung Members Star ★
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Wearables
Contact o2, but also try what @GusB has recommended first.
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superultra4657
Apprentice
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Wearables
I did a hard rest and a factory one with my data backup up still doesn't work
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GusB
Hotshot
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Wearables
Oh..have to contat O2 then
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