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Original topic:

Deep sleep tracking Active watch 2

(Topic created on: 01/05/21 09:52)
Chobbit
Apprentice
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Wearables
I know there are lots of forums on this issue but I want to repeat it as I'm a new galaxy smartwatch owner and I'm really frustrated at my bogus data for deep sleep and I really want Samsung to take note of this and fix the issue.

I got my watch in April and its Brill except it says I only deep sleep for 5-7 minutes at a time which just can't be right. I've tried all the advice and lots of different things but am seriously considering replacing my Active 2 with a Fitbit Versa 3.

A shame as I really like how interconnected my watch is to my S20+ but I wanted a device that tells me my sleep patterns but this just doesn't!

Samsung please fix this issue. 
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4 REPLIES 4
Colinday
Apprentice
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Wearables
Yeah I agree , very frustrating and recently it has got a LOT worse. I have a £30 honor band 5 and which I wear on my other arm and the sleep readings are massively different and more realistic in my view
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Nick96
First Poster
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I'm wearing a galaxy watch active 2 since October 2020, but in the last couple of months I've been experiencing the same issue about deep sleep. From a few minutes (5 to 10 minutes) of recorded deep sleep to no deep sleep at all! Plus, looking at the data of my heart rate during night (going from 43/44 up to 52/55), it's "reasonable" suggesting that I must have deep slept for more than 10 minutes.

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Chobbit
Apprentice
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Wearables
Am hoping samsung take note and do an update so that it's actually a somewhat accurate sleep tracker - I now don't wear my watch to bed coz I don't like to see such stupid data but totally defeats one of my main purposes of buying this watch.
Chobbit
Apprentice
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Wearables
I updated my watch last night to the newest update and my watch said I had 40 minutes deep sleep last night! Slightly tentatively excited that this update includes a fix to the tracking. Will start wearing the watch again and see how well it does. Fingers crossed!
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