Dashboard Watchface - temperature not showing - Gear Sport

[Mumpi]

Hey there,

after yesterdays firmware update (Tizen 3.0.02 / R600XXU1ARC4), the temperature widget in the default dashboard watchface does not show the temperature any more. It just shows "No Info" (or "K. Info" as I use German). When I tap on it, it opens the weather app/widget itself, which shows all the correct information on the Gear Sport. Tried to reboot etc. nothing works.

Is anyone experiencing this too?

In parallel, Samsung's own weather app on the S9 (ver 1.5.59.1) does not open any more on the phone either. It opens/closes in an infinite loop. I wonder if this is connected?

[Rog42]

Mine does exactly the same. Samsung, fix?

[5urv1v0r]

Mine too, that's weird!

[Mumpi]

Well, at least that shows that more people are having the same issue, which suggests that the issue is likely connected to the firmware update and not to a local (config) issue.

[5urv1v0r]

Yes but my software version is tizen 3.0.0.1 not 3.0.0.2. I tried to update my software but it is saying that i already have the latest version!

[5urv1v0r]

The other watch face that has weather (called "analog utility") is behaving the same.

It is not only the weather that says "no info", the sunrise/sunset complication also doesn't work because it is obtained from the weather app too.

[mmciv]

Also noticed this issue. Sunrise/sunset and temperature display no info on the dashboard watch face, but the app/widget works fine.

[nl93]

Same with me. No info on the weather or sunrise/sunset in the complications since the firmware update. I have tried everything (resetting GPS, resetting weather app, restarting a couple of times). Samsung needs to fix this. How to make them aware of it?

[SmoovNerd]

Yup, same here.....stock watch faces are showing "No info" for weather.  Have tried to reset the watch two different times with no change.   Please look into this and fix asap Samsung, nice feature to have.  Thanks!

[AntS]

Hi all. :robothappy:

Are both the Gear app and Weather app the latest versions for you?

• Updating apps from Galaxy Apps: Galaxy Apps > More > My Apps > Update
• Updating apps from the Play Store: https://support.google.com/googleplay/answer/113412?hl=en-GB