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Counting Steps When Not Moving

(Topic created on: 23-04-2023 07:14 PM)
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wcndave
Student
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I saw I had 10,000 steps today which seemed unlikely, so I was just watching my watch, when I saw the step count jumping up every few seconds.  Sometimes just a few steps, sometimes 10.... but constantly counting....

I was unable to find anything recent on why this might be.  Any ideas?

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11 REPLIES 11
keith30
Mastermind
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If you had taken that many you'll be lying on the sofa knacked! 🤣😆
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-Robot-
Samsung Members Star ★
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I do 14000-16000 a day easily, most I have done is 34 000 steps and I was knackered after that

Oops back to the original post, I have never seen that happen before
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AaronAJ
Moderator
Moderator
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Hi @wcndave 

Please can you confirm what watch you have got? Also, can you confirm what mobile device you have connected to your watch?


wcndave
Student
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Oh many days I do 10,000 easily, my daily target is 8,500.  However on this day I know I did very little as I was working most of the day.

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wcndave
Student
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I thought I tagged it, but I guess not.  I have a Galaxy watch 2.

This is connected to my 1+ T5

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AaronAJ
Moderator
Moderator
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Thank you for that, @wcndave. Make sure your watch is up to date by doing the following:

Open the Galaxy Wearable app. The app may be named Samsung Gear > About watch > Update watch software > Update now.

Are you connected to Samsung Health on your phone? 


wcndave
Student
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Hi, thanks for the response.  There is no "update now" for me.

wcndave_0-1682330898833.png

Here is the software information

wcndave_1-1682330944277.png

 

I am connected to the health app on my phone.

Since I initially posted, I have been keeping notes.

I took exactly 64 steps from my desk at one point, and it counted 64.

I then sat for 20 minutes, without moving, and it counted 92 steps...

 

 

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AaronAJ
Moderator
Moderator
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Make sure you are wearing your watch where it does not move a lot on your wrist. Please enable Location by doing the following:

Press the Menu button > Settings > Connections > Location > Update now.

Also, ensure "Workout detection" is enabled on your smartwatch by doing the following:

From the Samsung Health app, select Start > Swipe to the left and select Settings > Workout detection > Select the circle next to each type of exercise, turning it green to enable or grey to disable. Let us know how you get on.


wcndave
Student
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Thanks.  Location is on.  Workout detection is on.  In fact today I glanced at my watch whilst sitting at my desk, and it said I was 10 minutes into a workout (which you cannot stop).

In the meantime, I've managed to do another 1500 steps by taking my watch off and placing it on the charger...

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