30-09-2021 02:32 PM in
I've read proper threads in this forum but have no solution. So, I would to ask Samsung again how to solve this issue
Ones more about the problem:
I've bought Samsung galaxy watch 4 LTE. And I am trying to copy my Google account into my watch through the Galaxy Wearable application. But I am receiving the following error: "Couldn't copy your google account". My smartphone is Redmi 9C.
I do the following
1. I tried to clear cache from
a. all Google application
b. Galaxy Wearable
c. Galaxy watch4 plugin
2. Reset my watch
3. Add to my phone another Google account.
4. Switch off WiFi during probe to setting up my Google account into watch
But always received the same error: "couldn't copy your google account
Please, can you specify what can I do to resolve this error.
30-09-2021 03:41 PM in
@Vlamor: If you're not having any luck via the Galaxy Wearables app > Watch Settings > Account and Backup > Google Account, then please can you try copying the Google account via the watch itself.
Settings > Account and Backup > Google Account.
30-09-2021 06:22 PM in
Thank you for your reply. I did the steps which you advised. But the same result: watch asks me to continue on the phone and I see the same screen as at previous method and received the same error.
08-10-2021 08:17 AM in
I've asked tech support in my own country - their advise didn't help. Actually, their advice was to use another phone and go to service centre. Wrote to developers of Galaxy Wearable - no answer.
So, my watch has a half of functionality.
12-10-2021 11:07 PM in
I was having this problem because i had 2 Google Accounts in my Phone. As soon as i removed the older one , and tried to copy it again, it worked instantly. So it seems it doesn't handle very well when you have more than One Account on your phone.
14-10-2021 09:32 PM - last edited 14-10-2021 09:33 PM
Thanks for the suggestion, but I tried it (removed one of my google accounts from my Note 8 ) and the issue still persists with my Galaxy Watch 4.